managed services Chicago

IT managed services and support (PULSE)

Your IT needs never go on vacation. Neither do our managed services.

Since you can’t afford to miss a beat, get behind, or risk not getting the most from your IT investment, many companies just like yours choose to fulfill or supplement their IT personnel with outsourced IT Managed Services and Support.

Peters & Associates is a globally recognized, award-winning managed services provider (MSP) in the Chicago metro area. Our PULSE IT Support and Managed Services take the IT responsibilities off your hands and let’s you focus on what really matters to your business. From escalation support and monitoring to regular maintenance to complete management of the technology infrastructure, our IT Managed Services and Support fit a variety of needs.

PULSE

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24x7 Monitoring and Alerting

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Access to 3 Tiers of Support

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Microsoft Advanced Support

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PULSE Server and Network Management

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Patching and Maintenance

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Managed Backup and Recovery

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Managed Anti-Virus

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PULSE End User & Workstation Management

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Direct End User Support

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Workstation Management

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User Account Management

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Security Awareness Training

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End User & Workstation Security Management

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PULSE Security Services

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24x7 Security Monitoring, Alerting, and Remediation

Our PULSE Support Desk is staffed with 3 tiers of support resources – from tier 1 troubleshooting to our field engineers and architects. Based on customer preference, we can deliver all of our services remotely or we can schedule regular on-site visits. Our resources carry the following credentials: CompTIA A+/Network/Server, VMware Certified (VCP), Apple (ACTS), MCP, MCPD, MCSE, MCSA, MCTS, ACCP, CCNA, CCDA, CIOSSS, CQFS, CVPNS, CCP, CCNP, CCA, MCDBA, MCTTP-DBA, and NTSP.

how in shape are your IT operations?

Our IT Managed Services and Security Solutions offer proactive support of network infrastructure to reduce security risk, enable rapid remediation, and limit disruption. We also provide effective and immediate incident response to minimize data loss. From infrastructure, security, backup services, and user support, we’ll keep a PULSE on your company’s IT, so your organization can perform at its best.

Optimize your IT Operations through technology and free up your employees to focus on your core business activities. Consider offloading all of just some of your IT responsibilities utilizing our Managed IT Services or Co-Managed IT Services and Support.

 

PULSE Complete Server and Network Management

With our PULSE Complete Server Management service, our team treats your servers as if they were ours. From patching to anti-virus management, proactive maintenance, and unlimited support, our team is your team.

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free trials

Off-board your IT management to industry experts to keep your business tech secure and optimized so your teams can get back to business initiatives. Contact one of our IT consultants in Chicago to find out what secure, scalable, and optimized solutions are right for you.

SECURITY REVIEW FOR OFFICE 365
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ONE TIME PHISHING TEST
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VULNERABILITIES SCAN & REPORT
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