PULSE monitoring and support

IT Solutions and Services.

PULSE monitoring and support

Our PULSE Monitoring and Support service provides automated server and network health and performance monitoring, alerting, and access to the Peters & Associates IT support team for issue remediation.

who is tracking the vital signs of your business?

Our PULSE Monitoring and Support Service includes:

  • 24×7 Access to Support
    • Phone, Email, and Web Portal
    • Remote Support Tools
    • 3 Tiers of Support Expertise
    • Access to Microsoft Premier Support Services
  • 24×7 Remote Monitoring of Server and Network Devices
    • Inventory Management
    • Health and Performance Tracking
    • Resource Planning Insights
    • Alerting on Critical Events and Tasks
    • Custom Reporting

why PULSE?

PULSE Aware

Visibility

Our advanced monitoring tools provide greater visibility into the health and performance of your IT infrastructure.

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Expert Support

Our support team features 3 tiers of expertise to help remediate issues. Your support contract also gives you access to our Microsoft Premier Support service – Microsoft’s highest tier of support.

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Optimization

Using our advanced reporting tools, we can gather insights to optimize your IT resources, plan for capacity expansion, and detect issues before they impact the business.

free trials

Off-board your IT management to industry experts to keep your business tech secure and optimized so your teams can get back to business initiatives. Contact one of our IT consultants in Chicago to find out what secure, scalable, and optimized solutions are right for you.

SECURITY REVIEW FOR OFFICE 365
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ONE TIME PHISHING TEST
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VULNERABILITIES SCAN & REPORT
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