Oak Brook, IL – On April 3rd, 2019 Peters & Associates was officially awarded the Exceptional Service Award from the Oak Brook Chamber of Commerce. This award is given to a local organization whose customer service program provides an exceptional experience for its clients or customers which in turn makes its business successful. As of February 19, 2019, Peters & Associates was also awarded “CRN MSP 500 – Pioneer 250” award and the “CRN Tech Elite 250“. The CRN MSP 500 recognizes North American solution providers with cutting-edge approaches to managed services. The CRN Pioneer 250 have largely built their business model around providing managed services to the SMB market. CRN’s Tech Elite 250 recognizes those North American IT strategic service and solution providers that have earned the highest number of advanced technical certifications and partner program levels from leading IT vendors.
Additionally, as of June 19th, 2019 Peters & Associates was named in Channel Futures 2019 MSP 501 ranking. Channel Futures explains this award as such: “their [MSP 501 award winners] commitment to taking risks on strategic business decisions, dedication to customer support and intuitive knowledge of the managed services market helped these companies rise above the competition.”
As part of its effort to employ the best, Peters & Associates is very aggressive in its training program. Their professionals continually attend relevant training and certification courses to further their knowledge of new and enhanced developments in their field. This provides them with greater flexibility and innovative ideas in helping their clients maximize investments. Peters & Associates employees live by their mission:
“To help our customers increase their competitive edge by providing the highest level of computer and connectivity solutions available. We seek to effectively meet our customers’ needs by providing responsive, quality service, delivered by competent, motivated professionals.”
– Bruce Ward, VP
Getting to know customers to build stronger relationships and effective solutions – Peters & Associates strives to ensure customers feel listened to, informed and supported.
Peters & Associates representatives meet with their clients in a one-on-one pre-sale consultation to ensure clients’ business needs are aligned with the design. This provides them with greater flexibility and operations of their business’s recommended IT solutions. Peters also offers complimentary monthly cybersecurity webinars to the public. These webinars are held on the last Tuesday of every month, hosted Bruce Ward, Vice President, to educate viewers through breaking down newsworthy security events outlining what happened, how it occurred, and how your business can prevent this from threatening your business. Peters also hosts free seminars, other webinars, and posts informative blogs aimed at answering top questions asked by customers; customers can even reach a representative via social media. Peters & Associates representatives are readily available and willing to help, 24×7.
About Peters & Associates
Peters has been providing computer and networking services since 1981, maintaining office location in the western suburbs to remain accessible to their customers. Peters & Associates is a family owned and operated, Illinois Corporation with strong ties to the DuPage County community. The company is dedicated to the design, integration, and support of connected environments by continually training employees throughout their time at Peters & Associates.
If you’re looking to outsource your IT services or just have questions, call them at 630.832.0075 or email them at firstname.lastname@example.org
They’re more than happy to help!