Historically, the term “Computer Help” brings a picture to your mind of a human helping another human with the computer. Maybe one of the below is what pops into your mind?
In modern networks of today, the term “Computer Help” transforms to mean the computer helping you! Some folks might call this Artificial Intelligence, Insights, or Analytics but we’ll use this blog to describe how the computer helps you (shhhh…using data insights)!
Let’s start with a few examples to get you in the groove:
Of course, not all Computer Help is designed for the employee. Some technologies are designed to help IT Administrators and could be called Computer Help for IT. Good thing, since a lot of IT admins are starting to look like the image below as security requirements have gone through the roof.
Along comes computer help for IT…
If you need a 2 minute overview of what we’re doing – check out this video.