Peters & Associates has recently partnered with Net at Work, a full-service technology and business consultancy. Our partnership empowers us to act as the trusted advisor for all our clients’ information technology needs. By leveraging the Net at Work MSP Alliance Program, we’re expanding our current product offerings by including a complete range of line-of-business applications and services such as Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), HR/Payroll (HRMS), Document Management, eCommerce, and Application Hosting.
Enterprise Resource Planning (ERP)
Many small to medium-size companies (SMBs) implement an ERP because they have outgrown their current systems. You’ll know your organization has outgrown its systems when you begin to experience:
- Difficulty meeting customer expectations
- Disparate systems
- Lack of effective time management
- Risks and errors
- Manual processes
An ERP is designed to solve those problems. With an ERP, you can:
- Improve efficiencies in business transactions
- Improve selected performance metrics
- Gain competitive advantage through technology
Customer Relationship Management (CRM)
CRMs store customer data that empowers your organization with the information it needs to provide custom and seamless customer experiences. Empower your sales team with detailed information about a customer’s needs or provide background and context for customer service representatives.
With a CRM, you can:
- Manage sales and marketing leads
- Forecast sales
- Track email opens and clicks
- Track document and video views
- Aggregate information in reports
An HRMS is software that is like a CRM for employees. It helps keep a company updated on its workforce while staying compliant with changing tax laws and labor regulations. Although HR staff are the daily users of this software, managers and other leaders can use it to track employee performance and to do everyday tasks like approving PTO.
An HRMS can help you with:
- Candidate to Candidate and Employee management
- Benefits administration
- Role-based access and PAM
Peters Can Help Your Business Grow
Peters & Associates is a Chicago-based leader in delivering technology and cybersecurity support services to organizations of all sizes and industries. We have been servicing the Chicago area since 1981. Since then, as technologies, trends, software, and hardware have shifted, we have maintained our focus on aligning technology solutions to customer business solutions. We’re proud to have earned 15 Gold and Silver Microsoft competencies and a CompTIA Security Trustmark+ designation, an exclusive credential earned by the implementation of rigorous security controls.
Learn more by contacting us today!