It’s often insightful to look back in order to look forward. As 2018 has faded, I review what happened with our business last year to make forecasts about 2019. Our business has always been driven by the needs of our customers, and 2018 was no exception. To be succinct, I’ve limited this blog to 3 areas where we helped customers in the last year:
- Windows 10 is finally being deployed – per RedmondChannel Partner, Windows 10 has finally overtaken Windows 7 as the most deployed Operating System There is no looking back now.
We helped our customers move the needle in 2018 with over 30,000 desktop moves! We are engaged in 4 large projects right now as we head into 2019.
Our process is straightforward, and, more times than not, relies on System Center Configuration Manager (SCCM) to move smoothly:
- Discover– current state, licensing, and technologies
- Design– desired future state, personalization, and deployment methods
- Deployment (POC/Pilot/Production) – executing process based on buckets below:
- Operations– obviously, it’s important to keep Windows 10 up-to-date. We have found many environments that run Windows 10 that are End of Life already!
2. Embrace Identity Perimeter enhancements to enhance their security. The fact is…the network perimeter is no longer where we protect our organization from modern threats. The perimeter that has everyone’s attention is the Identity Perimeter (2 min video)
Our customers see identity as pivotal to manage not only employees but also contractors, temporary staff and vendors. Our customers jointly recognize that additional controls were needed to manage who, how, and under what conditions these identities are allowed access.
We helped dozens of customers make the following capabilities a reality:
- Conditional Access – validate system state, location, and group membership before allowing application access
- Multifactor Authentication (MFA) – seamless application access using more than a password
- Cloud Application Single Sign On (SSO) –simplified user portal and unified credentials for application access
3. Business Email Compromise or phishing to try to get me to send $$ was a reoccurring threat in 2018. For the better part of 2018, each week a new customer would surface where this occurred to them! Losses ranged from many thousands to bruised egos and reputations. The FBI and others would tell us this problem is much more serious than Ransomware and many of our customers have turned to our Office 365 Health Check service. For a limited time, we are offering a free trial).
Did you know there are over 50 default Office 365 settings that we find illogical? Customers are also generally concerned about tightening the management of their Office 365. Microsoft’s default tenant settings are not logical for a customer concerned about data security. Our Office 365 Security Health Check is a high value and with good reason is “flying off the shelves.”
Give us a shout at firstname.lastname@example.org and we’ll see what 2019 has in store for you and your organization!