Galaxia Martin is the Director of Support Services and she is responsible for support and security services operations within the support desk. Galaxia has worked in the IT industry for over 15 years in Financial, Accounting, and Software Development businesses. She has designed and led organizational innovations, as well as optimized and increased growth within support operations. She understands the complexity of business operations and has experience with aligning business initiatives with cost reduction solutions. As an Information Technology expert, Galaxia continues to research and study the latest technology, cyber risks, and industry trends to help educate our clients. Galaxia has a Master’s degree in Information Systems with additional studies in marketing and arts. She is an active board member for a non-profit organization called WordsonWheels that helps infants and toddlers to increase early literacy skills in high risk communities.